Effective Date: 18 February 2026
1. Eligibility for Return
Returns are accepted only if:
- Wrong product delivered
- Damaged product received
- Defective book received
2. Return Request Period
- Return request must be made within 7 days of delivery
3. Non-Returnable Items
- Used books
- Books damaged by customer
4. Refund Process
- Approved refunds are processed within 7–10 business days
- Refunds are issued to original payment method
